To purchase electricity token on the Aella App, click here to see a step by step guide.
After successful purchase of the electricity token, an SMS or email will be sent to the phone number and email you registered with on the Aella App.
You can also view your electricity token by following these steps;
On Mobile:
- Login to the Aella App.
- Click 'Transactions' in the bottom menu bar.
- Select the exact electricity token purchase transaction to view the receipt.
- The token is reflected in the transaction receipt.
On Web:
- Login to Aella App.
- Click 'Transactions' at the left menu bar.
- Select the exact electricity token purchase transaction to view the receipt.
- The token is reflected in the transaction receipt.
If you still can't retrieve the electricity token, kindly send an in-app message on the Aella App. One of our customer success agents is available to help.